INTERPERSONAL CONFLICT AND CONFLICT MANAGEMENT

Interactions where there are competing goals, limited resources, or divergent viewpoints can result in interpersonal conflict. The expression of interpersonal conflict can take place either verbally or nonverbally, and it can range from a barely perceptible cold shoulder to a blatant blowout. However, interpersonal violence, which extends beyond communication to include abuse, is distinct from interpersonal conflict. The section "The Dark Side of Relationships" addresses the serious issue of domestic violence.